Compare accepted-output capacity across the whole route, not the number of drafts a supplier says it can generate. The proposed stress test should include production, carrier review, corrections, evidence queries, integration and escalation.
Synthetic illustration: if 1,000 files arrive each day, production can deliver 1,200 drafts, but the carrier can accept only 700, the acceptance queue can grow by 300 files per day under those assumptions. More drafting capacity does not resolve that arithmetic.
| Stress condition | Evidence to request or test |
|---|---|
| Sustained surge | Throughput and quality at the proposed mix and duration |
| Concurrent carrier demand | Contracted priority and capacity allocation—not network headcount alone |
| Poorer inspection inputs | Query volume, abstention rate and staffing for missing information |
| Correction spike | Reserved correction capacity and effect on new assignments |
| Carrier reviewer constraint | Maximum review effort the carrier can absorb |
| Platform disruption | Manual fallback, recovery, reconciliation and backlog ownership |
| Post-event supplements | Continuing support and applicable pricing after the initial surge |
Do not treat an advertised national footprint, total workforce or one catastrophe testimonial as proof of reserved production capacity for your programme.